Privacy Policy

This Privacy Policy describes how California Resources Corporation and our subsidiaries and affiliated companies (collectively, "CRC," "we," or "us") collect, use, and disclose information about you in connection with your access to or use of CRC’s services, the CRC website, and other CRC products and services (collectively, our "Services"), or when you otherwise interact with us, such as through our customer support channels, or on social media pages.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Contents

  • Collection of Information
  • Use of Information
  • Disclosures of Information
  • Analytics
  • Your Choices
  • Your Privacy Rights
  • Additional Disclosures for California Residents
  • Contact Us

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you use our Services, create an account, fill out a form, communicate with us via third-party platforms, request support, or otherwise communicate with us. The types of information about you that we collect include your name, email address, postal address, phone number, Social Security Number, Tax Identification Number, payment information, bank account and payment information, business information, ownership information, land and lease information, royalty information, and any other information you choose to provide.

Information We Collect Automatically

We automatically collect certain information about your interactions with us or our Services, including:

  • Transactional Information: When you use our Services, we collect information about transactions related to that use, including information about payments made or received (i.e., date, time, and amounts) and information related to land operations and administration.
  • Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
  • Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the “Your Choices” section below.

We may also collect information in our physical locations through the use security cameras that may record video of you if you visit CRC locations.

Information We Collect from Other Sources

We obtain information from other sources. For example, we may collect information from third-party services and organizations such as land brokers, identity verification services, and data analytics providers.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.

Use of Information

We use the information we collect to provide our Services, including to provide land administration services, tax and compliance related services, and royalty payment services. We also use the information we collect to:

  • Provide, maintain, improve, and develop new Services, including to debug and repair errors in our Services;
  • Personalize your experience with us;
  • Communicate with you about our Services;
  • Send you technical notices, security alerts, support messages and other transactional or relationship messages;
  • Monitor and analyze trends, usage, and activities in connection with our products and Services;
  • Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of CRC and others;
  • Comply with our legal and financial obligations;
  • Create de-identified, anonymized or aggregated information; and
  • Carry out any other purpose described to you at the time the information was collected.

DISCLOSURES OF INFORMATION

We disclose personal information in the following circumstances and as otherwise described in this policy:

  • We disclose personal information with vendors, service providers, contractors and consultants that access personal information to perform work for us, such as companies that assist us with IT support, web hosting, payment processing, tax preparation, fraud prevention, insurance and customer service.
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We may disclose personal information if we believe that your actions are inconsistent with our agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of CRC, our customers, the public, or others.
  • We disclose personal information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • We may disclose personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Personal information is disclosed between and among CRC and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.
  • We disclose personal information with your consent or at your direction.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We will not attempt to re-identify such information, except as permitted by law.

Analytics

We engage others to provide analytics services. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by CRC and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Your Choices

Account Information

You may update and correct certain account information at any time by contacting CRC through the contact information below. Note that we may retain certain information as required by law or for our legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Your Privacy Rights

Depending on where you reside, you may have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. You may make a request to exercise other rights by contacting us as set forth in the “Contact Us” section below. We may verify your request by asking you to provide identifying information, such as a valid identification document (i.e., driver’s license), and information related to your use of our Services (i.e., account information). We will not discriminate against you if you exercise any of these rights.

If you are submitting a rights request as an authorized agent, you are required to submit proof of your authorization to make the request, such as a valid power of attorney, or proof that you have signed permission from the individual who is the subject of the request. Please do not provide any sensitive personal information in connection with this request, such as a driver's license or other government-issued ID. In some cases, we may be required to contact the individual who is the subject of the request to verify his or her own identity or confirm you have permission to submit the request. If you are an authorized agent seeking to make a request, please contact us as set forth in the “Contact Us” section below.

 

DATA RETENTION

We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this policy.

Additional Disclosures for California Residents

California law requires us to disclose the following additional information with respect to our collection, use, and disclosure of personal information. If you are a California resident, this section applies to you.

We collect the following categories of personal information: identifiers; payment related information; commercial information; Internet or other electronic network activity information; visual information; professional or employment-related information; and inferences drawn from any of the categories identified above. For details about the precise data points we collect and the categories of sources of such collection, please see the “Collection of Information” section above. We collect personal information for the business and commercial purposes described in the “Use of Information” section above. In the preceding 12 months, we have disclosed personal information for the business and commercial purposes described in the Disclosures of Information section above. Specifically, we have disclosed the following categories of personal information to the following categories of recipients:

Categories of personal information for business purposes by category of recipients.
Category of Personal Information Categories of Recipients
Identifiers Service providers
Payment related information Service providers
Commercial information Service providers
Internet or other electronic network activity Service providers
Visual information Service providers
Professional or employment-related information Service providers
Inferences drawn from any of the categories identified above Service providers

We do not sell or share personal information, nor do we knowingly sell or share personal information about consumers under the age of 16. We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. Please see the Your Privacy Rights section above for more information about your privacy rights and how to exercise them.

Contact Us

If you have any questions about this Privacy Policy, please send an email to privacypolicy@crc.com.

Last Updated: March 2024